Technical support

In addition to your local hot-line, our technical support will provide you with assistance concerning products, services or applications.

We offer preventive services  to increase the operational reliability of your Hach Lange measurement instruments. You can find out more about our different contract types below:


WTOS Remote Diagnosis Service
We provide customer care after the plant optimization phase, offering support via remote access whenever you need it

Competence in digital bus communication
Get more information about digital communication capabilities and field bus systems for water and waste water analytics. 

Process network solution (for Profibus etc.)
Network consulting, the service solution to cover your process networks, a full function check and training on using the operator menu and the data logs. more...

Education Service, Trainings
These events are designed to provide both technical and practical training on how to get the best out of sampling, testing and monitoring instrumentation.